Frequently Asked Questions
Have questions for us? Take a look here for the answers! We'll be updating this page regularly with new questions so check back frequently!
Chick Lit Designs FAQ
What is Chick Lit Designs?
Chick Lit Designs focuses on bringing practical pieces to help you express your inner bookworm every single day! Whether it by through phone cases, handbags, iPad cases or apple watch bands, release your inner bookworm with our beautiful products!
Who runs Chick Lit Designs?
Chick Lit Designs is run by Michelle Wollet who you can learn more about here! Her team is small, including only her assistant and her husband so you can be sure to receive a personalized experience when working with us!
Are all these designs yours?
Many of our designs are custom created by Michelle and her team to bring you exclusive prints that can only be found here! Some of the artwork found on our phone cases is from artists or public databases, but all of it is allowed to be used on our pieces with permission from the original artists.
Will you make me a case with _________ on it?
We love taking on custom challenges! You can request a custom iPad case here and a custom phone case here. Be sure to send us an email at email@example.com with the photos of what you're looking for. We'll do our best to create something you'll love!
I can't decide on just one case - do you have any suggestions?
We love all of our cases equally, but if you're someone who likes to switch it up frequently and likes to be surprised, why not try out our subscription box, Once Upon a Bookcase? Each month you'll receive a surprise phone case as well as 2-3 extra bonus items that pair with the design! We occasionally do exclusive designs just for our subscription box that can't be bought individually so don't miss out!
Do you ship to my country?
We are proud to say that we ship all over the world!
How much is shipping?
Shipping within the USA is $7.50 for the first item. $2 is added for each additional item per order. Shipping everywhere else in the world is $13.00 for the first item, and an additional $2 for each additional item per order. Orders over $100 ship free worldwide, so stock up and save!
What currency are your prices listed in?
All our prices are listed in US Dollars. Please note that the conversion rate will alter the price depending on where you're ordering from.
I didn't like my case/it didn't fit my phone/it was damaged. Can I return it?
If it is not exactly what you imagined I am happy to work with you to make it right. will accept items for return, repair or exchange (if available) within 7 days of receipt. However, the buyer will be responsible for all shipping costs. Please contact us first to discuss the details of the situation so we can be prepared and give you an appropriate time frame on repairs.
I have a question that isn't listed here. How can I contact you?
Send us an email anytime to firstname.lastname@example.org - you'll receive a reply from us within 72 hours!
Once Upon a Bookcase FAQ
What is Once Upon a Bookcase?
Once Upon a Bookcase is a monthly subscription box that features one of our many phone case designs in addition to 2-3 gifts per month that match the theme of the phone case!
Can't I just buy the cases individually here?
Of course you can! Sometimes we do include an exclusive design that can only be obtained by subscribing to Once Upon a Bookcase which is always a fun bonus! We also have a lot of people who like to change their case out frequently and like to be surprised by which case they receive because they simply can't decide!
How can I sign up for Once Upon a Bookcase?
Once Upon a Book Club FAQ
What is Once Upon a Book Club?
Once Upon a Book Club is a monthly subscription box that brings a newly released novel along with 3-5 wrapped gifts. Each gift is a mystery, as they're wrapped up like presents and labeled with a page number. Gifts are not meant to be opened until reaching the designated page number. Each gift is something that was mentioned in the story, so opening them is like being apart of the story itself and bringing the book to life!
What kind of 'gifts' come in Once Upon a Book Club?
Each Once Upon a Book Club is different, as the gifts are tailored to the book we choose. We try to include practical items that are mentioned at peak points in the story. We've done things such as purses, wallets, candles, accessories, cookware, socks, tea, scarves, household decor, umbrellas, custom artwork, and more. Each box is completely unique so there's no telling what yours could hold!
Who is Once Upon a Book Club for?
Once Upon a Book Club is split into two boxes, our Young Adult and Adult boxes. Our Young Adult box is for readers ages 14+ (or at the parents discretion). Each box features one, newly released young adult novel from an array of genres including but not limited to contemporary fiction, fantasy, mystery, sci-fi and more! Our Adult box is intended for readers ages 18+ and typically includes novels in the contemporary fiction or historical fiction genres, though we occasionally stray from those genres slightly. We invite anyone interested in discovering what our selections are for next month's box to email us any time at email@example.com